崗位職責:Responsibilities:
負責前臺服務熱線的接聽和電話轉接,做好來電咨詢工作;
Pick?up?and?transfer?internal?&?external?call;
負責來訪客戶的接待、基本咨詢和引見,?保持良好的禮節(jié)禮貌;
Visitor?reception;
聆聽租戶投訴/需求,第一時間通知工程部,并做好相關記錄;
Licensing?tenant’s?complain/requirement,?inform?maintenance?department,?and?making?relevant?record;
為租戶預訂會議室并做好相關記錄;
Book?conference?room?for?tenants?and?make?record;
每月發(fā)送催賬單,跟進客戶付款情況,并做好記錄;
Each?month?sending?payment?notice?to?tenants,?follow?up?payment?situation,?and?making?relevant?record;
保持公司前臺整潔干凈;
Keep?company?front?desk?clean?and?neat;
巡樓,負責整棟大樓的清潔,秩序以及物業(yè)維護情況的跟蹤;
Daily?property?tour,?keep?building?cleaning,?in?order,?and?tracking?building?maintenance?situation;
負責阿姨的考情,檢查阿姨和保安的工作情況;
Making?maid’s?attendance?record,?checking?maids?and?security?guards’?job;
負責采購和管理辦公用品及其他日常消耗品;
Purchasing?and?management?office?stationary?and?other?consumable?supplies;
經理交代的其他事宜。
Other?jobs?assigned?by?manager.
任職資格:Requirements:
基本的英文聽說讀寫能力;
Basic?English?communication?skill;
1-2年相關(物業(yè)管理公司)工作經驗,有外企工作經驗為優(yōu)先;
1?to?2?years?relevant?work?experience,?with?a?multi-national?company?is?preferred.?
基本電腦軟件操作技能如Word,?Excel,?Power?point,?Photoshop,?etc.
Basic?computer?software?operating?like?Word,?Excel,?Power?point,?Photoshop,?etc.?
責任心強,工作努力,學習能力快,著裝得體,形象良好。
Strong?sense?of?responsibility,?hardworking,?quick?learner,?professional?image
工作地址:靜安區(qū)武定路/西康路
公司網址:www.buildshanghai.com