崗位職責(zé)?Position?responsibility:
??1.?Sales?Acumen銷售技能
??·?Understands?basic?retail?KPIs,?is?regularly?aware?of?the?store’s?daily?and?weekly?KPI?targets?and?actively?collaborates?with?team?members?in?reaching?these?targets.
??·?充分了解店鋪每日和每周的零售KPI指標(biāo)。主動和其他團隊成員配合,以支持店鋪完成目標(biāo)
??·?Focuses?on?the?customers?in?his/her?zone?and?effectively?prioritizes?their?needs?over?operational?tasks.
??在自己的銷售區(qū)域內(nèi)關(guān)注顧客,有效完成自己的其他工作,但以服務(wù)顧客優(yōu)先
??·?Regularly?closes?sales?and?maximizes?opportunities?and?can?demonstrate?evidence?of?selling
??throughout?the?day.
??能夠通過尋求銷售機以完成交易,并能通過例證描述每日銷售情況
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??2.?Customer?Service?客戶服務(wù)
??·?Consistently?asks?appropriate?questions?to?customers?and?actively?listens?to?find?out?their?needs?and
??desires.
??在日常銷售中,能持續(xù)保持詢問顧客適當(dāng)?shù)膯栴},主動聆聽顧客以找出他們的需求和興趣點
??·?Interprets?the?verbal?and?non-verbal?behavior?and?buying?signals?of?customers?and?offers?appropriate?service.
??通過顧客的言語和行為舉止辨識出購買信號,提供相應(yīng)的客戶服務(wù)
??·?Consistently?adapts?his/her?service?approach?with?different?types?of?customers.
??能夠一直持續(xù)保持運用不同的客戶服務(wù)技巧服務(wù)于不同的客戶
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??3.?Brand?and?Product?Knowledge品牌和產(chǎn)品知識
??·?Demonstrates?positive?attitude?and?interest?towards?denim?(or?fashion)?and?customer
??對丹寧(或時尚)有強烈的興趣,并展現(xiàn)給客戶積極的態(tài)度
??·?Fully?and?accurately?understand?product?knowledge,?actively?seeks?for?and?uses?Brand?and?product?knowledge?to?sell
??正確和充分理解產(chǎn)品信息,主動運用品牌和產(chǎn)品知識進行銷售
??·?Is?interested?in?learning?about?the?brand?and?shows?a?passion?for?products?in?the?store,?and?be?willing?to?share?this?enthusiasm?with?customers?to?increase?sales.
??對了解品牌和店鋪里的產(chǎn)品都很有興趣,并愿意將這些興趣和熱情傳達給客戶以增長銷售
??4.?Flawless?execution?of?operations?process?&?regulation?準(zhǔn)確執(zhí)行店鋪運營流程和規(guī)定
??·?Understands?the?benefit?of?policies?and?procedures?and?adheres?to?them
??了解政策和流程的必要性,嚴(yán)格遵循其要求
??·?Is?detail-oriented?in?receiving,?displaying,?selling,?counting,?and?replenishing?product,?in?maintaining?a?clean?and?organized?store?environment
??在收貨,成列,銷售,?盤點和補貨時都認(rèn)真仔細(xì),并保持店鋪整潔有序的環(huán)境
??·?Consistently?completes?operational?tasks?accurately?and?in?a?timely?manner.
??始終保持準(zhǔn)時和準(zhǔn)確的完成店鋪工作任務(wù)
??·?Is?aware?of?all?safety?and?security?standards?and?equipment,?actively?using?them?to?keep?a?safe?working?environment,?and?keeps?calm?during?emergency?situations.
??充分理解店鋪工作的安全和財產(chǎn)保護要求,積極保護好店鋪的財物,確保工作環(huán)境的安全。遇到緊急情況時保持冷靜。
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??5.?Teamwork?團隊協(xié)作
??·?Understands?the?benefits?of?teamwork?and?is?able?to?work?as?part?of?a?team
??了解團隊協(xié)作的重要性,并是良好的團隊成
??·?Resolves?differences?with?teammates?respectfully
??尊重團隊成員的差異性,能和睦相處
??·?Proactively?seeks?for?and?receive?feedback,?works?actively?to?improve?himself/herself
??主動尋求并積極接受意見和反饋,主動提高自我能力
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??任職資格?Qualification
???-Age?is?under?35?years?old,?***?Height?is?over?1.6M?,?***?Height?is?over?1.72M?,Good-looking?and?have?fashion?sense
???年齡35歲以下,女身高1.6米以上,男身高1.72米以上,形象佳且具有時尚感
???High?school?above
???高中及以上學(xué)歷
???2~3?years?retail?experience,?and?have?cosmetic?,clothing,?accessories?or?relevant?sales?experience??
???2-3年以上零售經(jīng)驗,具備化妝品、服裝、飾品或相關(guān)行業(yè)銷售經(jīng)驗為佳;
???Strong?responsibilities?and?professional?ethics,?be?willing?to?challenge?
???有高度責(zé)任心和敬業(yè)精神,敢于面對挑戰(zhàn);
???Has?the?affinity?and?strong?custom?service,?and?learn,?communicate?with?sales?team?well
???有親和力,具有較強的服務(wù)意識及良好的學(xué)習(xí)、溝通、銷售和團隊協(xié)作能力