To?support?our?continued?growth?in?China,?an?opportunity?has?arisen?for?the?role?of?Senior?Account?Manager?in?this?dynamic?and?exciting?part?of?Worldpanel.?This?important?position?will?suit?an?individual?with?a?sense?of?adventure?who?is?looking?to?develop?their?career?in?one?of?our?fastest?growing?markets?and?join?a?business?that?is?strategically?important?to?the?long-term?success?of?the?Worldpanel?sector.
Kantar?Worldpanel?China?is?a?joint?venture?with?CTR,?China,?and?was?launched?in?1999.?They?have?built?an?impressive?portfolio?of?multinational?and?local?clients.
Are?you?someone?who?wants?to?work?with?a?truly?global?FMCG?client?in?a?team?with?a?proven?track?record?for?delivering?results?and?to?be?involved?in?exciting?new?and?innovative?projects?to?help?understand?Chinese?shoppers??Then?being?part?of?the?KWP?China?client?service?team?is?the?role?for?you!
The?Role
To?take?a?lead?role?in?managing?various?clients?across?beauty,?personal?care,?home?care,?and?confectionary,?and?support?the?Business?Group?Director?with?the?servicing?and?development?of?the?account?with?direct?responsibility?for?day?to?day?client?management,?team?workload?management?and?revenue?pipeline?development.
Essential?duties?and?responsibilities?of?the?successful?candidate?include?the?following:
* Day?to?day?management?of?client?servicing?for?the?account?through?on-site?servicing,?ad?hoc?requests,?project?management,?and?issue?resolution.
* Delivery?of?insights?through?the?response?to?client?briefs?and?the?development?of?the?use?of?insights?within?the?client’s?business?by?ensuring?relevance?and?actionability.
* Strengthen?client?relationships?and?increasing?client?satisfaction?by?providing?clear?return?on?investment?through?actionable?insights?and?recommendations?as?well?as?frequent?face?to?face?meetings?to?better?understand?client?issues?and?strategies.
* Managing?an?agreed?revenue?target?by?growing?existing?client?revenue,?identifying?opportunities?to?sell?additional?services?and?expand?category?coverage?where?appropriate.
* Developing?account?plans?for?the?client,?including?opportunities?for?delivering?relevant?insights?and?ensuring?that?the?plans?are?executed?according?to?the?plan.
* Workload?management?and?the?setting?of?work?priorities?within?the?team?as?well?as?coaching?and?development?of?junior?members?of?the?team.?Will?have?a?team?of?2-3?executives?to?manage.
Requirements:
* AD:?minimum?of?7-year?experience?(SAM?5-year)?in?a?client?facing?market?research?role.
* Demonstrable?experience?of?effectively?managing?and?developing?own?client?base.
* Good?working?knowledge?of?analysis?systems?and?continuous?research?techniques.
* Initiative?and?problem-solving?abilities.
* Good?interpersonal?and?communication?skills.?English?is?the?main?business?language?so?excellent?written?and?verbal?English?skills?are?a?must.?Knowledge?of?Mandarin?is?preferable?but?is?not?essential.
* Experience?of?achieving?results?through?people?and?previous?man-management?skills.
* Excellent?software?skills?including?Powerpoint?and?Excel.
* Desire?to?quickly?learn?and?adapt?to?new?culture?and?business?environment.
* Strong?analytical;?not?afraid?to?challenge.
If?you?are?interested?in?this?exciting?opportunity?and?have?the?drive,?enthusiasm?and?professional?skills?to?develop?your?career?in?this?strategically?important?market,?please?contact?Juan?Liu,?liujuan@ctrchina.cn?directly,?including?a?copy?of?your?CV.