主要工作職責(zé)/Main?Responsibility：
1.?Analysis?of?ext/int?related?components?from?the?field?/?對售后市場返回的有缺陷外飾件進(jìn)行質(zhì)量分析
? Route?back?and?receive?defective?int?parts?and?warranty?parts?from?the?Chinese?Market?/?從售后市場返回內(nèi)外飾缺陷件
? Analyze?and?evaluate?the?root?cause?with?given?premises?/?分析查找失效的根本原因
? Organize?shipments?to?supplier?and?other?QEC?locations?for?further?analysis?/?將失效件返給供應(yīng)商做進(jìn)一步分析
2.?Supplier?qualification?/?供應(yīng)商審核:
? Survey?the?effectiveness?of?introduced?countermeasures?by?supplier??/?觀察供應(yīng)商改進(jìn)措施的有效性
? Communicate?and?report?quality?problems?to?internal?relevant?parties/?將質(zhì)量問題報送給相關(guān)部門
? Escalate?the?failure?improvement?proceeding?to?management?and?supplier?if?necessary?/?升級相關(guān)質(zhì)量問題
? Qualify?the?supplier?by?the?means?of?QEC?Quick?Check?and?VDA?audit?Field?Part?Analysis?/?對供應(yīng)商進(jìn)行售后問題分析流程審核
3.?Supplier?recovery?/?供應(yīng)商索賠:
? Prepare?warranty?data?align?to?warranty?contracts?to?calculate?warranty?charge?back?/?收集市場維保數(shù)據(jù)，計算向供應(yīng)商的索賠額
? Negotiate?warranty?amounts?and?charge-backs?the?costs?to?local?suppliers?/?與供應(yīng)商就索賠額達(dá)成一致
? Report?recovery?status?to?customer?and?arrange?escalation?meetings?if?necessary.?/?組織升級會議