Main?responsibilities???????????????????????-??Manage?order?process(including?Keyuan.?VRI?Asia.???customers,etc…)?mainly:?order?entry;?confirm?with?client;?update?order???status;?control?the?delivery?by?customer’s?payment?terms;?amendment?of?the???original?po?if?necessary?;coordinate?between?customers?and?VRI?SH?or?other???Factory.?管理訂單流程，主要是：訂單的錄入，與客戶確認(rèn)，及時更新訂單情況，確認(rèn)客戶的收獲與付款事宜；在客戶與工廠之前進(jìn)行溝通。?-???Arrange?the?domestic?shipments?to?customers?and?inform?them??負(fù)責(zé)國內(nèi)客戶的產(chǎn)品運(yùn)輸與信息溝通。?-?Maintain???customer?data???保管客戶資料。?-?Fax?all?the?required?doc.?to?customers???傳真客戶所需要的文件。?-?Maintain???price?list???報(bào)價單維護(hù)。?-?To???track?customer?complaints???解決客戶投訴。-?Sales???Admin???銷售部門的行政工作。?-?Distribute???monthly?sales?report?to?the?relevant?persons???向相關(guān)人員發(fā)布閱讀銷售報(bào)告。?-?Manage???accurate?filling?and?documentation???管理文件和檔案。?-?Promote???awareness?of?services?and?good?practices?within?the?company?????提高公司內(nèi)部服務(wù)意識和良好的工作經(jīng)驗(yàn)。??????Profile????????-?College?degree?and?Scientific?&???Technological?English?major?is?preferred
????大專學(xué)歷，科技英語專業(yè)***。?-?Minimum???3?years?working?experience?of?customer?service?handing,?import/export???business?and?invoicing???三年以上關(guān)于進(jìn)出口業(yè)務(wù)的客服工作經(jīng)驗(yàn)。-?Good???tactics?in?dealing?with?complains?&?be?resourceful?in?resolving?problems????具有處理客戶投訴的技巧豐富的解決問題的經(jīng)驗(yàn)。-?Excellent?interpersonal?&???communication?skills?and?able?to?work?under?pressure?????出色的溝通能力能夠承受有壓力的工作?-?Good???command?of?English?both?verbal?and?written,?good?skills?in?MSOFFICE?and?BPCS???system??良好的英語口頭與書寫能力，掌握MSOFFICE與BPCS系統(tǒng)