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客服組長(zhǎng)

蘇州智達(dá)有限公司
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薪資面議
工作性質(zhì): 全職 更新日期: 10-15
專(zhuān)業(yè)要求: 不限 學(xué)歷要求: 大專(zhuān)
職稱(chēng)要求: 不限 性別要求: 不限
年齡要求: 不限 經(jīng)驗(yàn)要求: 3年以上
工作地區(qū): 江蘇·蘇州 戶口要求: 不限
截止日期: 2025-08-03 外語(yǔ)要求: 不限
工資待遇: 面議 招聘人數(shù): 1人
其他福利: 無(wú)
·?Diploma?/?Degree?(preferably?Accounting?or?Statistics-related).?
大專(zhuān)以上學(xué)歷(會(huì)計(jì)或統(tǒng)計(jì)專(zhuān)業(yè)尤佳).
·?Knowledge?of?Excel?is?essential.?Database?Management?skill?will?be?an?advantage.
必需的Excel知識(shí).有數(shù)據(jù)庫(kù)管理經(jīng)驗(yàn)優(yōu)先.
·?Meticulous,?strong?problem-solving?and?analytical?skills.
縝密及較強(qiáng)的分析及解決問(wèn)題的能力.
·?Excellent?communication?skills.
良好的的溝通技巧.
·?Ability?to?work?under?the?challenge?and?pressure.
具有挑戰(zhàn)能力和抗壓能力.
·?At?least?2-3?years?of?supervisory?work?experience.
至少2-3年的管理經(jīng)驗(yàn).
職責(zé)描述Job?Description:
·?Processing?of?raw?data?to?perform?report?generation.?
處理原始數(shù)據(jù)及生成相關(guān)報(bào)告.
·?Establish?the?project?master?plan?and?supervise?the?implementation.
制定項(xiàng)目時(shí)間計(jì)劃并實(shí)施監(jiān)控.
·?To?provide?operations?and?service?support?to?client.
為客戶提供操作及服務(wù)支持.
·?To?supervise?the?team?to?ensure?all?work?is?completed?on?time.
管理監(jiān)督團(tuán)隊(duì)并確保所有工作準(zhǔn)時(shí)完成.
·?Prioritizing?the?assignments?of?work?orders?whilst?ensuring?prompt?delivery?of?service?to?clients.
按優(yōu)先順序分配工作,同時(shí)確保及時(shí)遞交相關(guān)報(bào)告給客戶.
·?Attend?to?customer?queries,?requests?and?complaints?professionally.
專(zhuān)業(yè)的處理客戶疑問(wèn),需求及客訴.

Transfingo(蘇州)是為跨國(guó)企業(yè)提供商業(yè)流程外包服務(wù)的知名公司,公司總部設(shè)在新加坡。目前主要為跨國(guó)公司作數(shù)據(jù)或文檔信息處理等業(yè)務(wù)流程外包?業(yè)務(wù)。
TransFingo?has?its?origins?as?an?Accounting?Services?firm?serving?small?and?medium?enterprises?in?Singapore?and?the?region.?In?2003,?TransFingo?re-focused?its?business?as?a?Business?Process?Outsourcing?service?provider?with?the?addition?of?key?management?with?vast?industry?experience?in?Process?Risk?Consulting?and?B2B?technology?solutions?development.
TransFingo?is?a?leading?provider?of?Business?Process?Outsourcing?(BPO)?and?Business?Advisory?Services?in?the?Asia?Pacific?region.?Our?process?teams?support?operations?in?33?countries?in?the?Asia?Pacific?region?with?multi-lingual?capabilities.
Business?Units
Business?Process?Outsourcing
We?are?in?the?business?of?enabling?companies?to?be?competitive?by?outsourcing?their?non-core?business?activities?and?focusing?resources?on?their?core?competencies.?TransFingos?knowledge?of?emerging?business?models?and?solutions?enable?us?to?provide?our?clients?with?the?best?possible?Processes,?Technologies?and?Talents.
We?take?PRIMARY?RESPONSIBILITY?for?providing?a?business?process?or?function.?We?go?beyond?managing?the?technology?infrastructure?and?software?applications?by?taking?primary?responsibility?for?ensuring?that?the?process?works,?interfaces?effectively?with?other?company?functions?and?delivering?the?outcomes?intended.
The?TransFingo?BPO?Solutions?Suite?provides?services?in?the?area?of?Finance?&?Accounting,?Human?Resources?and?Customer?Relationship?Management.?TransFingo’s?approach?to?BPO?is?modular?where?a?client?may?first?outsource?to?us?processes?with?tactical?value.?Thereafter,?TransFingo?can?further?value-add?by?providing?outsourcing?services?with?more?strategic?value.
Risk?Management?Consulting
In?Risk?Management?Consulting,?TransFingo?can?work?with?you?at?an?enterprise-wide?level,?or?on?individual?functions?and?processes,?to?help?you:
.?Understand?your?risk?capacity?and?tolerance,?and?recommend?an?effective?framework?and?organizational?structure?for?managing?risk
.?Assess?business?risks
.?Formulate?business?risk?management?strategies
.?Design?and?implement?risk?management?solutions
With?our?database?of?best?business,?risk?management?and?controls?practices,?we?apply?quantitative?and?qualitative?diagnostic?tools?to?benchmark?your?performance?against?world-class?performers?in?business?risk?management.
Our?approach?is?collaborative.?We?work?with?you?to?provide?services?in?locations?where?you?lack?resources.?We?provide?people?with?the?skills?and?knowledge?you?lack,?or?train?your?people?to?give?them?the?competencies?you?need.?With?our?advanced?risk?assessment,?control?and?monitoring?methodologies,?our?extensive?knowledge?bases?and?our?sophisticated?enabling?technologies,?we?help?you?to?effectively?integrate?risk?management?into?your?processes?and?your?organization.
Website:??www.transfingo.com
地址:蘇州工業(yè)園區(qū)金雞湖大道1355號(hào)國(guó)際科技園D401
郵編:215021
Email:?hr_cn@transfingo.com
注:?應(yīng)聘者請(qǐng)注明應(yīng)聘的崗位。收到的簡(jiǎn)歷,合則約見(jiàn),未通知面試者的資料存入我司人才庫(kù),所收簡(jiǎn)歷資料嚴(yán)格保?密。
我們期待著為您的成功創(chuàng)造條件,也期待著您在智達(dá)大展宏圖!
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