Sales?Consultation-銷(xiāo)售咨詢(xún)
1.Meet?with?prospective?clients?to?build?trust?and?understand?families’?needs,?and?their?children?abilities?and?skills.
2.Through?consultation,?testing?and?interview,?follow?up?with?prospective?families?after?initial?meetings?to?convert?them?into?clients
3.Work?alongside?the?BE?team?(foreign?consultants?tutors,?study?advisors)?to?help?client?spre-school?offer?with:
4.Decide?which?boarding?schools?to?apply?for
5.Prepare?their?children?through?academic?tuition?and?skills?coaching
6.Pre-register?and?apply?for?schools
7.Organize?school?tests,?interviews?and?school?visits?abroad
1.會(huì)見(jiàn)潛在客戶(hù)建立粘性，并了解家庭的需求、小朋友個(gè)人能力和技能
2.通過(guò)咨詢(xún)/測(cè)試以及會(huì)見(jiàn)，在首次會(huì)見(jiàn)之后跟進(jìn)潛在客戶(hù)并轉(zhuǎn)化為有效客戶(hù)
3.與BE團(tuán)隊(duì)協(xié)作完成學(xué)前offer申請(qǐng)工作
4.決定申請(qǐng)哪些學(xué)校
5.指導(dǎo)小朋友準(zhǔn)備學(xué)術(shù)學(xué)費(fèi)和入學(xué)必備
6.學(xué)前注冊(cè)和院校申請(qǐng)
7.組織參加學(xué)校測(cè)試、面試以及留學(xué)院校簽證的申請(qǐng)
Provide?/?coordinate?post-school?offer?service?(with?foreign?consultants,?school?contact?&?visa?team?etc)?such?as—與外籍顧問(wèn)/校方以及簽證團(tuán)隊(duì)協(xié)助完成學(xué)前服務(wù)
1.Deciding?on?the?schools?to?accept
2.Translate?school?reports/documents?for?parents?as?necessary?and?giving?parental?feedback/queries?to?the?school?abroad
3.Translate?school-joining?packs?for?parents?and?make?sure?they?understand?key?details?eg?payments
4.Assist?with?visas?and?other?communications?with?the?school?abroad
1.決定學(xué)校的選擇
2.在必要時(shí)為學(xué)生家長(zhǎng)翻譯文件和報(bào)告，并向國(guó)外校方反饋家長(zhǎng)的反饋和疑問(wèn)
3.為家長(zhǎng)翻譯入學(xué)包，并確保家長(zhǎng)明確關(guān)鍵細(xì)節(jié)，比如：費(fèi)用
4.協(xié)助辦理簽證以及與外方院校的其他溝通
Ongoing?service-客戶(hù)維護(hù)
1.Maintain?regular?contact?with?clients,?monitor?changes?in?needs?and?communicate?student?progress?towards?goals
2.Update?clients’?information?in?CRM?systems
3.Maintain?contact?with?clients?post-offer?/?post-?placement?for?upselling?post-placement?services?and?generating?referrals
4.Finish?other?tasks?as?assigned?by?manager
1.與客戶(hù)保持聯(lián)系，了解家長(zhǎng)需求的變化并告知學(xué)生目標(biāo)院校的進(jìn)展
2.在客戶(hù)管理系統(tǒng)中更新客戶(hù)信息
3.與已經(jīng)拿到院校邀請(qǐng)的家長(zhǎng)保持溝通，用于推進(jìn)后續(xù)二次消費(fèi)并產(chǎn)生推薦
4.完成經(jīng)理指派的其他任務(wù)
任職要求：
1.本科及以上學(xué)歷；
2.出色的英語(yǔ)和普通話(huà)水平；
3.?擁有一至兩年相關(guān)工作經(jīng)驗(yàn)為佳，或應(yīng)屆畢業(yè)生；
4.快速學(xué)習(xí)和運(yùn)用知識(shí)的能力；
5.良好的組織、協(xié)作與溝通能力以及抗壓能力；
6.積極主動(dòng)，有耐心，性格開(kāi)朗；
7.國(guó)內(nèi)985/211大學(xué)或海外留學(xué)生優(yōu)先